How to update your personal details

As you know, we like to take as much pressure off your shoulders as we possibly can when you enter into a debt solution with us. But in order for us to do this to their best of our abilities, we need you to keep your personal details up to date. But what’s in it for you?

• The more details we have, the more options we have for communicating with you
• It makes talking to us and resolving problems easy
• Your plan is more likely to succeed
• It’s easier for us to keep you up to date with your plan
• You’ll receive updates regarding exciting benefits and changes
• You’ll receive monthly/ quarterly updates

How to do it

Updating your details has never been simpler- all you need to do is download our app and you’re good to go.

Step 1: Download the Financial Wellness Group app via the Apple Store or Google Play
Step 2: Log in or create an account
Step 3: Select the ‘More Details’ tab via the ‘More’ icon
Step 4: Update your details if and when you need to

Whether you’ve moved to a new home or you’re expecting a pay rise, updating your details is quick, easy and hassle-free. And if you don’t have the app, simply give us a call on 0161 3937157 and we’ll do it for you.