Customer Login
October 7, 2021
New hotline aims to tackle bank scams
A new trial hotline launches today to help customers who believe they are being scammed by someone pretending to be from an official body.
October 7, 2021
The public insolvency register: what customer…
We recently surveyed our customers on insolvency solutions about our campaign to scrap the public Individual Insolvency Register. Here’s what we found…
September 27, 2021
National Curry Month: Our favourite recipes
To celebrate National Curry Month, we thought we’d share our favourite recipes with you to enjoy from the comfort of your own home. From family classics to dishes out of the ordinary, is there anything better than a fiery, creamy,…
September 27, 2021
Meet the team: Fiona
This month we had the chance to speak to Compliance Monitoring Manager, Fiona. Her job is to ensure that not only do we provide high-quality products and services and put customers at the heart of what we do, but that…
September 27, 2021
Your Annual Review is changing
As part of your Debt Management Plan (DMP), you must complete an Annual Review every year. Why? There’s a lot of changes at the moment, with council tax increasing, the energy crisis and rising fuel costs, which is why your…
September 24, 2021
Preparing for the energy price rise – a…
You’ll have heard a lot in the news about the crisis in the energy market, and the price cap going up at the end of this month. It’s a worry – especially when so many other things are on the…
September 21, 2021
Debt, dementia and Alzheimer’s
Living with dementia can make financial difficulties even harder to deal with – so we’ve put together some info about dealing with debt and dementia.
September 16, 2021
Redundancy in 2021
Concerned that you might be at risk of redundancy as the furlough scheme comes to an end? Here’s our round-up of where to find all the information you’ll need.
August 24, 2021
Meet The Team: Tom
This month we interviewed Tom, our friendly Correspondence Developer who’s responsible for making sure we can contact our customers. When he isn’t working, there’s nothing Tom loves more than listening to music, going to gigs and riding round in his…