Here for you as things change

Last updated April 2021

Across the UK the lockdown restrictions are being eased. There’s a long way to go yet, but things are gradually beginning to return to something like normal.

We know this means different things to different people. You might be able to return to work for the first time in months – or you might find that your cost of living is going up as society begins to open up. You might still be on a reduced income.

If you’ve got an existing DMP, IVA, DAS and Trust Deed and you have had a change in your circumstances, for whatever reason, we’re still here to help you get through this.

Please do get in touch, using the details below, if you would like us to review your budget with you to ensure your debt solution continues to work well for you.

Debt Management Plan customers

Please email us on [email protected] or call us on 0161 393 7157 if:

• your circumstances have changed and you will struggle to make a payment, or
• if you’ve received a court order or contact from a bailiff.

If you already receive help from our Extra Support Team you’ll continue to be able to get straight through to that team if you ring us; alternatively you can email the team on [email protected].

For all other questions about your Debt Management Plan please email us via [email protected].

 

IVA customers

Please email us on [email protected] or call us on 0161 672 8981 if

• Your circumstances have changed and you will struggle to make a payment, or
• You’ve received a court order or contact from a bailiff.

If you already receive help from our Extra Support Team, you’ll still be able to get straight through to that team if you ring us; alternatively, you can email the team on  [email protected].

For all other questions about your IVA please email us via  [email protected].

 

Debt Arrangement Scheme customers

Please email us on [email protected] or call us on 0161 667 2629 if

• Your circumstances have changed and you will struggle to make a payment, or
• You’ve received a court order or contact from a bailiff.

For all other questions about your DAS Debt Payment Plan please email us via [email protected].

 

Trust Deed customers

Please email us on [email protected] or call 0161 672 8900 if

• Your circumstances have changed and you will struggle to make a payment, or
• You’ve received a court order or contact from a bailiff.

For all other questions about your Trust Deed please email us via [email protected].