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Let us know if you’re struggling
Between the energy price rises, the end of furlough and the Universal Credit cut, it’s a hard time for many people. If your finances are affected, let us know.
November 23, 2021
Four times as many customers have Buy Now Pay…
We’ve seen the number of customers seeking debt advice who have outstanding Buy Now Pay Later (BNPL) loans amongst their debts increase fourfold since the start of the pandemic. About 1 in 14 customers now have at least one BNPL…
November 22, 2021
Our favourite Christmas dessert recipes
For many of us, the best thing about Christmas is the food, wouldn’t you agree? Christmas dinner aside, the endless servings of tasty, sweet treats make this my favourite time of year, and I thought it would be nice to…
November 19, 2021
Meet the team: Ian
This month, we had the pleasure of chatting with our Communications Director, Ian. The voice of Financial Wellness Group, Ian is responsible for keeping you- our customers- up to date with everything that is going on and making sure you…
November 11, 2021
Talking about money: a round-up
It’s Talk Money Week, so all week we’re encouraging our customers, colleagues and friends to have more conversations about money. Why? Because being honest, sharing advice and asking for help if you need is good not just for your wallet…
October 29, 2021
Our impact report for 2020-21
We’ve just published our annual Impact Report, providing an overview of the support we provided to customers during a full year impacted by the Covid pandemic. Click here to download the report. Here are some of the highlights: Coronavirus support…
October 28, 2021
Changes coming to your IVA
We’re making two changes to better communicate with you about your IVA. Here’s what you need to know.
October 21, 2021
Saving for Christmas – our tips for 202…
It’s time to start budgeting and saving for the most expensive time of year! Here’s our guide to saving for the festive season – and spending a bit less.
October 20, 2021
Meet the team: Elle
Our horror-fanatic colleague, Elle, couldn’t have been a more fitting choice for this month’s Halloween, Meet the Team. When she isn’t smashing her role as Review Team Leader, inspiring colleagues and supporting customers, there’s nothing she enjoys more than playing…
October 7, 2021
New hotline aims to tackle bank scams
A new trial hotline launches today to help customers who believe they are being scammed by someone pretending to be from an official body.